Return Policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Products should be checked upon receipt. Replacement for damaged goods will be considered provided immediate notification (within 24 hours) is made to Herbolab.

The fastest way to start a return is to use the form below. Before submitting a form, please see our full Terms and Conditions agreed to when making your purchase from our website.

If you need additional assistance with your return, click here to contact us.

Amazon Orders

If you’ve ordered from our Amazon.com store, please click below to submit a request:

Amazon.com

Exchange and Returns Terms

Within the USA

  • The request must be submitted within 120 days of purchase.
  • Product must be in the condition you received them in, in the original box/packaging.

Within Singapore

  • Return must be submitted within 120 days of purchase.
  • Product must be in the condition you received them in, in the original box/packaging.

All Other Countries

  • Return request must be submitted within 120 days of purchase.
  • Product must be in the condition you received them in, in the original box/packaging.
  • Please include your order number here if you have one.
  • This field is for validation purposes and should be left unchanged.