Available Shipping Methods
DHL Ecommerce Packet+ (10-15 working days)
Aramex International Priority (3-6 working days)
Exchange rate changes from the time you order and the time the items arrive at customs of your country may cause an assessment of Duties and Taxes (D&T) for those orders that are close to the limit for tax-free status.
Starting July 1st 2018, the goods and services tax (GST) will be applied to any imported goods to Australia. The new GST will include charging all imported goods to Australia with a 10% tax on the retail price and on all items that are valued at $1000 Australian Dollar or less.
For more information about import duties, customs, etc., visit the following site: Australian Government Department of Home Affairs
All orders with Herbolab are shipped out from our warehouses in Singapore by air freight to your country.
The given window of delivery we provide is typical for most standard deliveries. In some cases though, an order could be experiencing a longer shipping time due to a delay with the air freight, a hold in Customs, or any other anomaly in the shipping process that is outside of our control.
Also, be advised in some cases you could have to pay import taxes, customs duties, and/or a brokerage fee for handling your order. These are separate charges from your fee from shipping, and you would be billed by the carrier you have chosen.
Shipping methods and companies change from time to time. We make our best effort to offer you a mix of affordability and speed of delivery. To get a current list of shipping options you will need to start an order and go to our checkout page to see the shipping company options and time frames available at this time.
Available Payment Methods
Visa, Visa Electron, Visa Debit, MasterCard, Maestro, PayPal, American Express, and Discover
If you have any questions please fill out our form on our contact us page.