By Published on April 25, 2019 Updated on July 22, 2019

Available Shipping Methods

UrbanFox Asia (12 noon cut-off Monday - Thursday)


For orders for same-day (express depending on availability) delivery the cut off is 12 noon

General Information

All orders with Herbolab are shipped out from our warehouses in Singapore.

Next day delivery Mon-Sat for all orders received on weekdays before 12 noon

Delivery will be affected should there be public holidays.

Please ensure to fill out all shipping information in English to ensure the highest probability of timely and accurate delivery. Not all logistics companies have the ability to accept special or accented characters.

Please read our terms and conditions before making a purchase. If you have any further questions, please contact us.

Customs Information

All shipments are domestic, so no customs is required.


UrbanFox: For shipping related inquiries regarding UrbanFox, please contact the UrbanFox Customer Service at 64767472 or at their website here.

To track your order, please use enter your tracking number into their tracking system here.

Shipping methods and companies change from time to time. We make our best effort to offer you a mix of affordability and speed of delivery. To get a current list of shipping options you will need to start an order and go to our checkout page to see the shipping company options and time frames available at this time.

Available Payment Methods

Visa, Visa Electron, Visa Debit, MasterCard, Maestro, PayPal, American Express, and Discover

Need Help?

If you have any questions please fill out our form on our contact us page.

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